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Gov't / Legal / Complaints / Advocacy - File Complaints / Appeals - Employment / Health & Safety

BC Employment Standards Complaints Resolution Process

Employers and employees are first encouraged to try to resolve disputes under the BC Employment Standards Act and Regulations.more info

Address / Contact Info
Information Line: (833) 236-3700
Text : (604) 660-2421
Fax (toll-free): 1-855-490-0476
Web Links Website

Employers Advisers Office (EAO)

Provides independent advice, assistance, representation and training to employers, potential employers and employer associations concerning WorkSafeBC workers compensation issues.more info

Address / Contact Info
1520 Bay Avenue
, Trail, BC, V1R 4B3
Toll-free: 1-800-925-2233
Fax (toll-free): 1-855-664-7993
Web Links Website Email

Workers Advisers Office (WAO)

Advisers provide direct assistance in resolving claims problems with WorkSafeBC and gather medical and other evidence to advance the inquiry system.more info

Address / Contact Info
Workers Advisers Kelowna Office
420 - 1726 Dolphin Avenue
, Kelowna, BC, V1Y 9R9
Toll-free: 1-800-663-4261
Kelowna Office Fax: (250) 717-2010
Web Links Website

Workers' Compensation Appeal Tribunal

An Independent Tribunal which can be asked to hear appeals to decisions made by the WorkSafeBC Review Division regarding claims and benefits.more info

Address / Contact Info
150 - 4600 Jacombs Road
, Richmond, BC, V6V 3B1
Toll-free: 1-800-663-2782
Phone: (604) 664-7800
Fax: (604) 664-7898
Web Links Website Email

WorkSafeBC Fair Practices Office

Deals with complaints of alleged unfairness in the application of compensation law, policy, practice and procedure.more info

Address / Contact Info
524 Kootenay Street
, Nelson, BC, V1L 4K3
Toll-free: 1-800-335-9330
Fax: (604) 244-6490
Web Links Website

WorkSafeBC Review Division

Reviews decisions by WorkSafeBC regarding claims, assessments, and health & safety enforcement matters. more info

Address / Contact Info
524 Kootenay Street
, Nelson, BC, V1L 4K3
Toll-free: 1-855-433-9728
Phone: (604) 214-5411
Fax (toll-free): 1-855-433-9728
Web Links Website