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Gov't / Legal / Complaints / Advocacy - Complaints / Appeals - Employment

Complaints Resolution Process, BC Employment Standards

Employers and employees are first encouraged to try to resolve disputes under the BC Employment Standards Act and Regulations.more info

Address / Contact Info
BC Employment Standards Branch Office
333 Victoria Street
, Nelson, BC, V1L 4K3
Phone: (250) 354-6550
Information Line: 1-800-663-3316
Fax: (250) 861-7428
Web Links Website Email

Employers Advisers Local Office

Provides independent advice, assistance, representation and training to employers, potential employers and employer associations concerning WorkSafeBC workers compensation issues.more info

Address / Contact Info
Employers Advisers Local Office
Rm 2 - 1050 Eldorado Street
, Trail, BC, V1R 4T2
Toll-free: 1-800-925-2233
Phone: (250) 364-0730 or 364-0731
Fax (toll-free): 1-855-664-7993
Web Links Website Email

Employment Insurance Appeal Process

If Service Canada makes a decision on your application for EI benefits that you do not agree with, such as benefits being refused, a request for repayment of benefits.more info

Address / Contact Info
Trail Service Canada Centre
#101 1101 Dewdney Avenue
, Trail, BC, V1R 4T1
Toll-free: 1-800-622-6232
Web Links Website

Workers Advisors' Regional Office

Advisers provide direct assistance in resolving claims problems with WorkSafeBC and gather medical and other evidence to advance the inquiry system.more info

Address / Contact Info
101 - 1726 Dolphin Avenue
, Kelowna, BC, V1Y 7W6
: 1-800-663-6695
Phone: (250) 717-2096
Fax: (250) 717-2010
Web Links Website

Workers' Compensation Appeal Tribunal

An Independent Tribunal which can be asked to hear appeals to decisions made by the WorkSafeBC Review Division regarding claims and benefits.more info

Address / Contact Info
150 - 4600 Jacombs Road
, Richmond, BC, V6V 2H7
Toll-free: 1-800-663-2782
Phone: (604) 664-7800
Fax: (604) 664-7898
Web Links Website

WorkSafeBC Complaints Office

Deals with complaints of alleged unfairness in the application of compensation law, policy, practice and procedure.more info

Address / Contact Info
524 Kootenay Street
, Nelson, BC, V1L 4K3
Toll-free: 1-888-967-5377
Fax: (604) 244-6490
Web Links Website

WorkSafeBC Review Division

When you apply for WorkSafeBC benefits, an officer decides whether to allow the claim and what benefits will be received.more info

Address / Contact Info
524 Kootenay Street
, Nelson, BC, V1L 4K3
Toll-free: 1-888-967-5377
Phone: (604) 214-5411
Fax: (604) 232-7747
Web Links Website