Issue Resolution Office re WorkSafeBC complaints / issues

Provides impartial assistance to any person or organization who has an issue or complaint with WorkSafeBC.

Advises on how the WorkSafeBC system works and how outstanding issues might be resolved.

Mandate is to ensure the Workers Compensation Act, the Occupational Health and Safety Regulation, and WorkSafeBC policies, practices, and procedures are applied fairly.

Helps resolve your complaints of alleged unfairness in  dealings with WorkSafeBC concerning:

  • Compensation
  • Employer assessments
  • Occupational health and safety
  • Implementation of review and appeal decisions

Independent and provides assistance while maintaining confidentiality.

See website for complaint form and other information

Advises on how the WorkSafeBC system works and how outstanding issues might be resolved.

Address / Contact Info

Mailing address:
Issue Resolution Office
WorkSafeBC
PO Box 5350 Stn Terminal
Vancouver, BC V6B 5L5

Phone Numbers

Toll-free: 1-800-335-9330
Fax: (604) 276-3103

Hours of Operation

Office: Mon to Fri: 8:30am - 4:30pm

Web Links

Connect on Social Media

Location Map

This program was last updated on: 26 Mar 2026.