Seniors Abuse and Information Line (SAIL): 1-866-437-1940

A confidential information line for older adults and those who care about them to speak to a trained professional intake worker about abuse, mistreatment and any issues that impact the health and well-being of older adults in BC

Trained staff may refer eligible callers with a legal question or problem to either the Legal Advocacy Program or  Elder Law Clinic.

Callers who were victims of abuse or a crime, and who need practical and emotional support may be referred to the Victim Services Program.

 Staff may also provide information about services in a local community that may help with the particular problem.

Language services available.

Address / Contact Info

Seniors First BC
502 - 1281 West Georgia Street Vancouver, BCV6E 3J7

Phone Numbers

SAIL Information Line: 1-866-437-1940

Hours of Operation

Information Line: Mon to Fri 8am - 8pm
Sat & Sun: 10am - 5:30pm
Closed Statutory holidays

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This program was last updated on: 20 Jan 2024.