Employment and Income Assistance (Welfare) - Trail & Castlegar
Assists individuals and families in need and provides services that move people towards sustainable employment when possible.
Types of Income Assistance available depending on an individual's situation:
- Regular: Regular, temporary income assistance is available to persons who, for a variety of reasons, are unemployed and have few financial resources, but who are capable of eventual financial independence through employment.
- Immediate Needs Process: The 3 week waiting period before getting an appointment to apply for income assistance may be waived under certain circumstances that would cause the person, or the person's family, undue hardship.
- Hardship:Time limited, generally repayable, assistance available to those who are not eligible for income assistance due to a variety of circumstances and who have proven that all other funding sources have been exhausted.
- Persons with Persistent Multiple Barriers to Employment: Available to individuals who have received income assistance for 12 of the last 15 months and have severe multiple barriers to employment and meet other criteria.
- Persons with Disabilities: Longer term assistance to those who have serious, long-term mental or physical disabilities who are not expected to gain complete financial independence through employment
- Supplementary Assistance: A variety of supplementary health and other benefits and supports are available depending on category of income assistance being received.
- Employment programs and services
Go online or phone for more information and to apply.
Infomation & computer access available at the Service BC Office in Trail.
Address / Contact Info
Ministry of Social Development and Poverty Reduction (MSDPR)
1520 Bay Avenue (Service BC Office)
Trail, BCV1R 4B3
Phone Numbers
Income Assistance: 1-866-866-0800
Trail Service BC Office: (250) 364-0591
Income Assistance Fax: 1-855-771-8757
Hours of Operation
Trail Service BC Office: Mon to Fri: 9am - 4:30pm
Areas Served
| Sub-Regions Served | Lower Columbia (Trail Area) |
|---|
Categorization
Location Map
This program was last updated on: 18 Feb 2026.


