Residential Tenancy Branch

Provides landlords and tenants with information about rights and responsibilities under BC's Residential Tenancy Act and Manufactured Home Park Tenancy Act. 

Also provides dispute resolution services, such as claims for damages to premises, return of security deposits or disputing an eviction notice.

Forms  and information available on both websites (see links below)  or at a local Service BC Office.

Address / Contact Info

400- 5021 Kingsway Burnaby, BCV5H 4A5

Phone Numbers

Toll-free: 1-800-665-8779

Hours of Operation

Regular hours: Monday to Friday: 9am - 4pm
Closed weekends & Statutory holidays

Web Links

Location Map

This program was last updated on: 20 Feb 2026.