Health Services (211)
Aboriginal Health (3) Child / Youth Health (30)
· Audiology (1) · Child Development / Special Needs (12) · Dental Health (3) · Environmental Health (2) · Health Library / Resources (1) · Physiotherapy / Occupational Therapy (6) · Public Health Promotion & Prevention (IHA) (1) · Speech /Language (3)
Community Living / Persons with Disabilities (5) COVID-19 (1) Health Benefits / Insurance (8) Health Centres / Units (12) Health/Medical Equipment & Supplies (9)
· Lifeline: Personal Emergency Response (2) · Loan Program (6) · Mobility / Accessibility (1)
HealthLinkBC (1) Home / Community Care (54)
· Adult Day Programs (5) · Caregiver Support (2) · Community Paramedicine (1) · Home Health (IHA) (4) · Home Support (not IHA) (30) · IH Care Services Central Intake (1) · Meals / Nutrition (11)
Hospice / Palliative Care / Nav-CARE / Caregiver Support (17)
· Hospice Services (13) · Information / Websites (4)
Hospitals / Urgent Care Centres (10) Interior Health Admin / Patient Quality Care (3)
· Administration (2) · Patient Care Complaints (1)
Medical Laboratory (13) Patient Engagement (1) Pregnancy / Newborns (19)
· Community Services / Groups (9) · Midwives/ Doulas / Maternity Doctors & Clinics (9) · Public Health Promotion & Prevention (IHA) (1)
Seniors (12)
· Directories: Seniors Services (8) · Other Resources / Links (4)
Sexual Health (8)
· Information / Websites (1) · Sexual Health Clinics (7)
Transportation - Health Related (11)
· handyDART/Health Connections (2) · Medical Travel / Assistance (4) · Other (1) · Volunteer Driver (4)
Mental Health / Counselling (203)
Adult Counselling (Community) (17)
· Aboriginal (1) · General / Family (8) · Students (1) · Women (7)
Adult Mental Health (IHA) (18)
· Counselling / Therapy (7) · Crisis Response (6) · Developmental Disabilities (1) · Eating Disorders (1) · Inpatient (1) · Residential (2)
Child & Youth MH / Counselling /Support (47)
· Abuse (16) · Child & Youth Mental Health (MCFD & IHA) (8) · Child Development / Special Needs (5) · Eating Disorders (1) · Life Skills / General (5) · Substance Use & Mental Health (12)
Crisis / Help Lines (18)
· Aboriginal (3) · Children / Youth (5) · General (5) · Grief (1) · LGBTQ (2) · Seniors (1) · Students (1)
Information / Websites (14)
· Aboriginal (1) · Children / Youth (5) · General (7) · Grief (1)
Private Counselling (36)
· Associations (5) · Private Counsellors (31)
Support / Navigation (54)
· Aboriginal (5) · Clubhouses (6) · Developmental Disabilities (5) · General (2) · Grief (10) · LGBTQ (1) · MHSU Family Support (3) · Seniors (1) · Women (7) · Youth (12)
Substance Use / Addictions (61)
Community Counselling / Support (14)
· Aboriginal (1) · Children / Youth (11) · Gambling (1) · Tobacco (1)
Counselling / Therapy (IHA) (8)
· Adult (7) · Children / Youth (1)
Crisis Response (IHA) (2) Harm Reduction / Supplies (5) HelpLines & Websites (10)
· HelpLines (2) · Information (7)
Opioid Agonist Treatment (OAT) (4) Peer Support / Twelve Step Programs (7)
· Al-Anon / Alateen (1) · Alcoholics Anonymous (1) · Gamblers Anonymous (GA) (1) · Narcotics Anonymous (2) · R.E.D.U.N. (2)
Support / Navigation (7)
· Clubhouses (6) · MHSU Family Support (1)
Withdrawal / Treatment (6)
· Adults (3)
Condition Specific Info / Support (74)
Acquired Brain Injury (2) AIDS / HIV (3) ALS (1) Alzheimer /Dementia (2) Arthritis (2) Autism (2) Bowel Disease, Crohns, Colitis, (2) Cancer (3) Celiac (1) Cerebral Palsy (1) Chronic Disease Management (1) Chronic Pain (2) COVID-19 (1) Dental Access (7) Diabetes (1) Eating Disorders (4) End of Life / Palliative Care / Grief (12) Epilepsy (1) Eyes / Vision (1) Fibromyalgia and Chronic Fatigue Syndrome (1) Hearing (5) Heart & Stroke (3) Hepatitis C (2) Kidney /Renal Disease (3) Lung / Respiratory (2) Lupus (1) Multiple Sclerosis (1) Osteoporosis (1) Parkinson (1) Scleroderma (1) Speech / Language (2) Spinal Cord Injuries (1) Stroke (3) Transplants (1)
Medical Clinics & Private Health Providers (148)
Acupuncturists / Traditional Chinese Medicine (1) Chiropractors (2) Counsellors / Therapists / Psychologists (38)
· Associations (5) · Private Counsellors / Therapists (33)
Dentists (4) Foot Care / Podiatrists (24) Hearing Aid Clinics (7) Integrated Health / Various Professions (3) Massage Therapists (3) Maternity Clinics / Midwives / Doulas (8)
· Doulas (1) · Maternity Clinics/Doctors (3) · Midwives (4)
Naturopaths (1) Optometrists (6) Pharmacies (26)
· Arrow & Slocan Lakes (2) · Boundary Area (3) · Castlegar Area (5) · Nelson, Salmo & Area (7) · North Kootenay Lake Area (1) · Trail & Area (8)
Physiotherapists (3) Primary / Family Medical Clinics (24)
· Medical Clinics (22) · New Patient Online Registry (1) · Walk In Clinics (1)
Basic Needs / Support (201)
Advocacy / Consumer Protection (6) Clothing / Goods (16) Financial / Income Assistance / Govt Info (51)
· Dental Assistance (5) · Family Maintenance (2) · Financial Counselling / Protection (5) · Gov't Benefits (4) · Govt Benefits - Children (3) · Govt Benefits - Seniors (7) · Income Assistance Programs (5) · Service BC Offices (5) · Service Canada Centres (4) · Student Grants / Loans (3) · Tax Filing (9)
Food (59)
· Children / Youth Meals (2) · Community Kitchens (1) · Food Banks /Cupboards (19) · Meals at Home (12) · Meals in Community (11) · Other Community Food Programs (9) · Pregnancy Outreach (6)
Health/Medical/Safety (1)
· Medical Travel (1)
Housing / Support (38)
· Developmental Disabilities (5) · Emergency / Short Term (4) · Emergency /Short Term: Women (7) · Homelessness Prevention /Navigation (3) · Housing Support / Government Programs (4) · Mental Health (2) · Seniors Housing (1) · Subsidized / Affordable (6) · Tenants Rights (2) · Women (2) · Youth Housing (2)
Navigation / Coordination (5) Recreation (7) Transportation (21)
· Bus / Transit (4) · handyDART/Health Connections (2) · Medical Travel (4) · Rideshare / Carshare (2) · Taxi (3) · Travel Assistance (2) · Volunteer Driver (4)
Abuse / Neglect (81)
Advocacy /Coordination / Legal / Financial (21)
· Community Based Victim Services (3) · Community Response Network (7) · Help Lines (1) · RCMP / Police Victim Services (8)
Counselling (19)
· Children / Youth (12) · Women (7)
Crisis Intervention (35)
· Children / Youth (5) · Crisis / Help Lines (13) · Seniors (2) · Sexual Assault (2) · Women: Outreach (4) · Women: Residential (9)
Information / Websites (10)
· Children / Youth (3) · General (1) · Men (1) · Seniors (3) · Women (2)
Children, Youth & Families (172)
Adoption (2) Car Seat Safety (7) Child Care / Resources (16)
· Child Care Centres / Referrals /Resources (13) · Child Development Support (2) · Subsidy (1)
Child Development / Special Needs (25)
· Aboriginal (2) · General Services (10) · Physiotherapy / Occupational Therapy (6) · Screening / Info / Websites (4) · Speech / Language (3)
Children / Youth Support (11)
· Counselling (1) · Crisis / Help Lines (4) · Information / Websites (3) · Support / Life Skills (3)
Early Years (0-5 yrs) Programs (38)
· Aboriginal Services (4) · Community Action Program for Children (CAPC) (4) · Family Resource Centres (3) · Navigation / Info (1) · Parent & Child Playgroups / Drop-in (5) · Parenting programs (8) · StrongStart (13)
Family & Individual Resources Centres (7) Family Support (13)
· Aboriginal Family Support (3) · Family Support/Communications (7) · Mental Health & Substance Use (1) · Parent Support (2)
Foster Parents / Foster Children (5) Health Centres / Family Services (11) Literacy (8) Pregnancy /Newborns (20)
· Doulas / Midwives / Maternity Doctors & Clinics (9) · Services / Groups (11)
Separation / Divorce (5) Sexual Health (7)
Senior Specific (272)
Abuse / Crisis (11)
· Community Response Network (7) · Crisis Intervention (4)
Directories / Coordination / Navigation (17)
· Coordination (3) · Directories (8) · Navigation / Advocacy (6)
Financial (26)
· Advocacy / Protection (5) · Dental Assistance (2) · Govenment Benefits / Taxes (19)
Food / Meal Services (16)
· Meals at Home (10) · Meals in Community (6)
Health Support Groups / Caregiving (1) Home Health (IHA) (10)
· Community Paramedicine (1) · Day Programs (5) · Home Health Offices / Services (4)
Home Services / Support (Non IHA) (31)
· Home Support (25) · Mobile Services (4)
Hospice / Palliative Care / Nav-CARE / Caregiver Support (16)
· Caregiver Support (1) · Info / Websites (4) · Local Hospice Societies (9) · Nav-CARE (2)
Housing (61)
· Housing Financial Support Programs (3) · Independent Housing (30) · Long Term Care (12) · Supportive Housing / Assisted Living (14) · Websites listing Non-profit Housing (2)
Medical Equipment / Supplies (9)
· Lifeline: Personal Emergency Response (2) · Loan Program (6) · Mobility / Accessibility (1)
Mental Health (7) Recreation / Adult Education / Libraries (39)
· Adult Education / Literacy (10) · Libraries (13) · Recreation (16)
Social Groups / Associations (25) Transportation (11)
Education / Employment / Development (167)
Chamber of Commerce (8) Columbia Basin Trust (1) Community Futures (3) Continuing Education (2) Cooperatives Development (2) Employment Assistance / Training (22)
· Aboriginal (2) · General (13) · Persons with Disabilities (7)
Employment Standards / Safety (3) Literacy (9) Other K-12 Schools/Programs (11) Other Post Secondary (6)
· Education Grants & Loans (2) · Other Post-Secondary (3)
School District 10 – Arrow Lakes (11)
· Community Partnerships (4) · District (1) · Schools (6)
School District 20 – Kootenay Columbia (19)
· Community Partnerships (5) · District (2) · Schools (12)
School District 51 - Boundary (14)
· Community Partnerships (1) · District (2) · Schools (11)
School District 8 – Kootenay Lake (25)
· Community Partnerships (4) · District (1) · Schools (20)
Selkirk College (31)
· Academic Upgrading / Transitions (3) · Campuses / Learning Centres (8) · Community Education & Workplace Training (1) · Counselling & Support Services (3) · Indigenous Services (1) · Libraries (3) · Other Programs / Services (3) · Peace & Justice Studies (1) · Programs (Schools) (8)
Settlement / Newcomers (5)
Gov't / Legal / Complaints / Advocacy (168)
Adult Protection / Public Guardian (10) Advocacy / Human Rights (36)
· Aboriginal (5) · Child / Youth (3) · Development Disabilities (6) · General/Multi-Focus (5) · Mental Health (2) · Multicultural / Settlement (7) · Seniors (3) · Tenants (1) · Veterans (2) · Victims of Crime (1) · Workers (1)
Children / Youth Protection (6) Corrections / Parole (6)
· Adults (4) · Children / Youth (2)
Courts / Info (7) Federal Government (5) File Complaints / Appeals (30)
· Consumer (3) · Counselling (3) · Employment / Health & Safety (6) · Facilities Licensing (1) · General (2) · Health & Medical (2) · Human Rights (3) · Legal (1) · Ministry of Children & Families (1) · Ministry of Social Development & Poverty Reduction (1) · Pensions / Veterans (4) · Police / Crime (2) · Tenants (1)
Legal Info / Services (23)
· Legal Info (8) · Legal Services (15)
Municipal Government (16) Provincial Government (8) RCMP/Police (10) Regional Districts (2) Restorative Justice (3) Victim Services (14)
· Community Based Victim Services (2) · General (2) · RCMP / Police Victim Services (9) · Seniors (1)
Cultural / Recreation / Social / Religious (194)
Arts Centres / Museums (18)
· Arrow / Slocan Lakes (4) · Boundary (2) · Castlegar Area (5) · Nelson Area, Salmo (2) · North Kootenay Lake (2) · Trail Area (3)
Arts Councils (10) Columbia Basin Trust (2) Community Centres / Halls (13) Libraries (16) Recreation (18) Religious/Spiritual (76)
· 7th Day Adventist (5) · Anglican (7) · Baptist (5) · Catholic (8) · Evangelical / Community (14) · Jehovah's Witnesses (4) · Lutheran (4) · Other (10) · Pentecostal (8) · Salvation Army (2) · United Church (7) · USCC (Doukhobors) (2)
Social/Cultural/Groups (45)
· Aboriginal (6) · Multicultural/Peace (5) · Seniors (19) · Women (3) · Youth (12)
 
Questions or comments?
Send us feedback

Health Services - Interior Health Admin / Patient Quality Care - Patient Care Complaints

Interior Health Admin / Patient Quality Care 3
Administration 2 Patient Care Complaints 1
Program NameCity
Interior Health Patient Care Quality Office Kelowna