Income Assistance - Immediate Needs Process

The 3 week waiting period before getting an appointment to apply for income assistance may be waived under certain circumstances that would cause the person, or the person's family, undue hardship.

People who are fleeing abuse (whether or not they are in a transition house) or have an immediate need for food, shelter or urgent medical attention will receive an interview within one business day.

The Ministry also offers expedited eligibility interviews, within five business days, to applicants who:

  • Have a mental or physical condition that prevents them from completing a work search
  • Are unauthorized to work in Canada (e.g., a refugee claimant)
  • Are over 65 years of age
  • Are applying for Child in Home of a Relative assistance

For more information on Income Assistance go to the website. For information on the application process go to:

A Ministry of Social Development and Social Innovation program.

Address / Contact Info

BC Employment and Income Assistance Services

Phone Numbers

Toll-free: 1-866-866-0800

Web Links

This program was last updated on 06 Mar 2017.