Seniors Abuse and Information Line (SAIL)

SAIL is a safe place for older adults and those who care about them to speak to a trained professional about situations where they were abused or mistreated, as well as to access relevant information and resources.

Trained staff will refer callers with a legal question or problem to the Legal Advocacy Program.

Callers who were victims of abuse or a crime, and who need practical and emotional support may be referred to the Victim Services Program.

Staff will also provide information about services in the community that may help with the particular problem.

Address / Contact Info

BC Centre for Elder Advocacy and Support
150 - 900 Howe Street Vancouver, BCV6Z 2S9

Phone Numbers

SAIL Information Line : 1-866-437-1940
TTY : 1-855-306-1443

Hours of Operation

Regular hours: Information Line 7 days/week except holidays: 8am-8pm
Language Interpretation: Monday-Friday 9am-4pm
TTY: Monday-Friday 9am-4pm

Web Links

Location Map

This program was last updated on 16 Mar 2017.