Helpline for Children and Youth

24 hours per day / 7 days per week province-wide toll-free number for child or youth to call who is being abused or neglected.

Also offers one to one support and emergency services for a wide variety of problems re ensuring a child's safety and well-being.

The Director of Family and Children's Services has a statutory obligation to investigate all reports of suspected child abuse or neglect.

The Child Abuse Prevention Website: has information, resources and links to other services with respect to and concerning both children and youth / teens.

Address / Contact Info

Ministry of Children and Family Development
Box 9770 Stn Prov Govt Victoria, BCV8W 9S5

Phone Numbers

Helpline : 310-1234

Hours of Operation

Regular hours: 24 hours/day; 7 days a week

Service Details

Geographic areas served: Castlegar, Grand Forks, Kaslo, Nakusp, Nelson, Salmo, Trail

Web Links

Location Map

This program was last updated on 26 Apr 2019.