Bureau of Pensions Advocates

A unique, nation-wide organization of lawyers within Veterans Affairs Canada.

The Bureau provides free legal help for people who are not satisfied with decisions about their claims for disability benefits.

Provides information, assistance, support and representation to those who wish to appeal a decision made by the Department of Veterans Affairs.

Represents between 90% - 95% of all claims that proceed to the Veterans Review and Appeals Board (VRAB), which is an independent, tribunal that makes decisions on reviews and appeals of disability pensions and final appeals on war Veterans allowances.

Staff will research the condition the client wishes to review or appeal. This will help determine if supportive evidence is needed, such as medical reports or documentation by consultants.

The Bureau is very active in outreach programs that provide information and education to potential clients, participating in seminars on behalf of the Department for active and retired members of the Canadian Forces, Royal Canadian Mounted Police personnel and Veterans organizations.

Also provides advice and assistance to other departmental committees, Members of Parliament, MLAs and client representatives who have questions on behalf of their constituents.

Address / Contact Info

60 Nanaimo Avenue West Penticton, BCV2A 1N1

Phone Numbers

Office : 1-866-522-2122

Hours of Operation

Regular hours: Monday to Friday
8:30am to 4:30pm

Service Details

Geographic areas served: Castlegar, Grand Forks, Kaslo, Nakusp, Nelson, Salmo, Trail, Other Areas

Web Links

Location Map

This program was last updated on 20 Mar 2019.