Patient Care Quality Office

Serves as a liaison between patients, clients or residents and the Interior Health Authority (IHA) regarding concerns, complaints or unmet needs. Is an IHA employee.

Can help individuals access the services they need and address their questions and concerns.

Will assist people through the complaint process and ensure they understand their rights and responsibilities as well as how to use the health care system to meet their personal and health care needs.

Address / Contact Info

Interior Health
505 Doyle Avenue Kelowna, BCV1Y 6V8

Phone Numbers

Toll-free : 1-877-442-2001
Fax : (250) 870-4670

Hours of Operation

Regular hours: Monday to Friday: 8:30am to 4:30pm

Service Details

Geographic areas served: Castlegar, Grand Forks, Kaslo, Nakusp, Nelson, Salmo, Trail, Other Areas

Web Links

Location Map

This program was last updated on 25 Apr 2019.