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Responding to COVID-19 - Castlegar, Grand Forks, Kaslo, Nakusp, Nelson, Salmo, Trail

Community Health Message posted: 29-Apr-2020 3:00 PM PDT

KB FETCH is continuing to include information about services and resources that might be helpful to residents of Kootenay Boundary (KB) communities during the COVID-19 pandemic.
We are posting lists of resources and updates to services as well as adding specific changes to individual services pages.
If you want information specific to a particular area within the KB, go to the right-hand-side of the Home page, click on the applicable Community and then put "COVID-19" in the search bar.
Please contact us if you have information about a local service or community response to COVID-19 that you think we should include.
Many thanks to all who are working so hard to help us all get through this difficult time!

The Rural Evidence Review project in collaboration with the BC Rural Health Network has launched a provincial survey to understand rural and remote community experiences and responses to COVID-19. Participation is open to all residents of rural and remote BC communities. The survey is available on an ongoing basis, with no established end date.

Questions or comments?
Send us feedback

Health Services - Health Benefits / Insurance

Employment Insurance - Compassionate Care Benefits

Available to EI eligible workers who must be absent from work to provide care or support to a family member who has a serious medical condition with a significant risk of death within 26 weeks.more info

Address / Contact Info
Service Canada
Toll-free: 1-800-206-7218
Web Links Website

First Nations Health Authority (FNHA) Health Benefits Program

Provides coverage to eligible First Nations persons for health goods and services.more info

Address / Contact Info
Mailing Address
540-757 West Hastings Street
, Vancouver, BC, V6C 1A1
Health Benefits Office: 1-855-550-5454
Fax (toll-free): 1-888-299-9222
Web Links Website Email

Medical Services Plan of BC

Medical insurance program for BC residents and dependents who must register as program coverage is not automatic. more info

Address / Contact Info
Box 9035 Stn Prov Govt
, Victoria, BC, V8W 9E3
Toll-free: 1-800-663-7100
Phone: (604) 683-7151
Fax: (250) 405-3595
Web Links Website

Medical Services Plan Regular Premium Assistance

For individuals and families with a low or modest income, offering premium subsidies based on net income for the previous tax year and taking age, family size and disability into consideration. more info

Address / Contact Info
Health Insurance BC, Medical Insurance Plan
Box 9035 Stn Prov Govt
, Victoria, BC, V8W 9E3
Toll-free: 1-800-663-7100
Web Links Website

Medical Services Plan Temporary Premium Assistance

Program offered to residents of British Columbia who are unable to pay Medical Services Plan (MSP) premiums due to a recent unexpected event causing financial hardship.more info

Address / Contact Info
Health Insurance BC, Medical Services Plan
Box 9035 Stn Prov Govt
, Victoria, BC, V8W 9E3
Toll-free: 1-800-663-7100
Web Links Website

PharmaCare (BC)

Provides coverage of eligible prescription drugs and medical supplies through several drug plans. For most PharmaCare plans, enrollment in the Medical Services Plan of B.C. (MSP) is required.more info

Address / Contact Info
Health Insurance BC, PharmaCare
Box 9655 Stn Prov Govt
, Victoria, BC, V8W 9P2
Toll-free: 1-800-663-7867
Web Links Website

Veterans Affairs

Provides services and benefits to: Members of the Canadian Forces and Merchant Navy veterans, certain civilians because of their wartime service, former members of the Canadian Forces and the Royal Canadian Mounted Police; Survivors and dependents of military and civilian personnel.more info

Address / Contact Info
Veterans Affairs Canada Office
60 Nanaimo Avenue West
, Penticton, BC, V2A 1N1
Toll-free: 1-866-522-2122
Web Links Website Email