Health Services (180) Mental Health / Counselling (153) Substance Use / Addictions (48) Condition Specific Info / Support (66) Medical Clinics & Private Health Services (101) Basic Needs / Support (210) Abuse / Neglect (76) Children, Youth & Families (167) Senior Specific (255) Education / Employment / Development (195) Gov't / Legal / Complaints / Advocacy (172) Cultural / Recreation / Social / Religious (189)  
Responding to COVID-19 - Castlegar, Grand Forks, Kaslo, Nakusp, Nelson, Salmo, Trail

Community Health Message posted: 03-Apr-2020 3:00 PM PDT

KB FETCH is continuing to include information about services and resources that might be helpful to Kootenay Boundary residents and communities.
We are posting lists of resources and updates for communities as well as adding specific changes to individual program pages
Put "COVID-19" in the search bar below to find this information.
Before trying to access a service, we suggest that you phone or email before going to the location.
Please contact us if you have information about a local service or community response to COVID-19 that you think we should add.
Many thanks to all who are working so hard to help us all get through this difficult time!

Questions or comments?
Send us feedback

Abuse / Neglect - Crisis Intervention

Aimee Beaulieu Transition House - Nelson

Offers free, confidential, 24/7 temporary refuge and supportive services for women and their children leaving relationship violence. more info

Address / Contact Info
Nelson Community Services (NCS)
c/o 201 - 518 Lake Street
, Nelson, BC, V1L 4C6
Transition House (24/7): (250) 354-4357
NCS Office: (250) 352-3504
T-House Fax: (250) 354-4977
Web Links Website Email

Boundary Women's Transition House

Offers 24 hour temporary free, safe shelter, and support for adult women and their dependant children, who are at risk of abuse, threats or violence. Also supports women and their children who are not staying at the TH.more info

Address / Contact Info
Boundary Women's Coalition
Box 181
, Grand Forks, BC, V0H 1H0
Phone: (250) 442-3131
Fax: (250) 442-3600
Web Links Email

Castlegar Safe Homes

A crisis response offering free, temporary accommodation and support to women and their children who have been victims of violence.more info

Address / Contact Info
Castlegar and District Community Services Society
1007 2nd Street
, Castlegar, BC, V1N 1Y4
Lora: (250) 365-2104 ext 227
Fax: (250) 365-2154
Web Links Website Email

Helpline for Children and Youth

24 hours per day / 7 days per week province-wide toll-free number for child or youth to call who is being abused or neglected.more info

Address / Contact Info
Ministry of Children and Family Development
Box 9770 Stn Prov Govt
, Victoria, BC, V8W 9S5
Helpline: 310-1234
Web Links Website

Indian Residential School Survivors Support Line

Provides free, immediate, confidential, non-judgmental support for Residential School survivors across Canada.more info

Address / Contact Info
Indian Residential School Survivors Society
413 West Esplande
, North Vancouver, BC, V7M 1A6
Support Line: 1-866-925-4419
Residential Survivors: 1-800-721-0066
Fax: (604) 985-0023
Web Links Website Website Email

Interior Crisis Line Network - West Kootenay Boundary Region

Toll free, 24 hours a day, 7 days a week phone line answered by trained staff and volunteers who are available to listen, provide information, referral and support in an anonymous and confidential manner.more info

Address / Contact Info
Trail Family and Individual Resources (FAIR) Centre Society
2079 Columbia Avenue
, Trail, BC, V1R 1K7
Crisis Line (24/7): 1-888-353-2273
Crisis Line Office: (250) 364-0274
Trail FAIR Office: (250) 364-2326
Fax: (250) 364-1480
Web Links Website Email

Kaslo Safe Homes Program

Provides crisis intervention, and a local network of short term, free accommodation for women with their children and pets who are at risk of abuse.more info

Address / Contact Info
North Kootenay Lake Community Services Society (NKLCSS)
336 B Avenue
, Kaslo, BC, V0G 1M0
Phone: (250) 353-7691
Fax: (250) 353-7694
Web Links Website Email

Kids Help Phone BC

A toll-free, 24-hour, bilingual and anonymous phone counselling, web counselling and referral service for children and youth aged 20 and younger, with support provided by professional counsellors. more info

Address / Contact Info
Kids Help Phone,
789 West Pender Street
, Vancouver, BC, V6C 1H2
Help Phone: 1-800-668-6868
Web Links Website Email

MCFD Child Protection Services - Boundary

Any concerns about the safety and wellbeing of children must be reported to the Ministry of Children and Family Development (MCFD) by calling 1-800-663-9122. more info

Address / Contact Info
Ministry of Children and Family Development (MCFD)
486 B 72 Avenue
, Grand Forks, BC, V0H 1H0
Report Abuse (24/7): 1-800-663-9122
Grand Forks Office: (250) 442-4378
Fax: (250) 442-4324
Web Links Website

MCFD Child Protection Services - Castlegar

Any concerns about the safety and wellbeing of children must be reported to the Ministry of Children and Family Development (MCFD) by calling 1-800-663-9122 (24/7)more info

Address / Contact Info
Ministry of Children and Family Development (MCFD)
124 - 845 Columbia Avenue
, Castlegar, BC, V1N 1H3
Report Abuse (24/7): 1-800-663-9122
Castlegar Office: (250) 365-4470
Fax: (250) 365-4482
Web Links Website