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Mental Health / Counselling - Crisis / Help Lines

310Mental Health Information Line: 310-6789

Toll-free, 24 hours a day, 7 days a week provincial access to confidential emotional support, information and resources specific to mental health.more info

Address / Contact Info
Crisis Line Association of BC, c/o Vancouver Island Crisis Society
Box 1118
, Nanaimo, BC, V9R 6E7
Phone: (250) 753-2495
Web Links Website Email

BC Bereavement HelpLine

Helps grieving individuals find support in their community and to assist caregivers in sharing information and resources.more info

Address / Contact Info
984 West Broadway
, Vancouver, BC, V5Z 1K7
Helpline: 1-877-779-2223
Phone: (604) 738-9950
Web Links Website Email

First Call: BC Child and Youth Advocacy Coalition

Excellent information and reports about children's and youth issues, plus links to over 80 coalition members and 25 community groups who are working with and for children and youth in BC.more info

Address / Contact Info
810 - 815 West Hastings Street
, Vancouver, BC, V6C 3N9
Toll-free: 1-800-307-1212
Phone: (604) 709-6962
Fax: (604) 875-3569
Web Links Website Email

Helpline for Children and Youth

24 hours per day / 7 days per week province-wide toll-free number for child or youth to call who is being abused or neglected.more info

Address / Contact Info
Ministry of Children and Family Development
Box 9770 Stn Prov Govt
, Victoria, BC, V8W 9S5
Helpline: 310-1234
Web Links Website

Indian Residential School Survivors Support Line

Provides free, immediate, confidential, non-judgmental support for Residential School survivors across Canada.more info

Address / Contact Info
Indian Residential School Survivors Society
413 West Esplande
, North Vancouver, BC, V7M 1A6
Support Line: 1-866-925-4419
Indian Residential School Survivors: 1-800-721-0066
Fax: (604) 985-0023
Web Links Website Website Email

Interior Crisis Line Network - West Kootenay Boundary Region

Toll free, 24 hours a day, 7 days a week phone line answered by trained staff and volunteers who are available to listen, provide information, referral and support in an anonymous and confidential manner.more info

Address / Contact Info
Trail Family and Individual Resources (FAIR) Centre Society
2079 Columbia Avenue
, Trail, BC, V1R 1K7
Crisis Line: 1-888-353-2273
Crisis Line Office: (250) 364-0274
Trail FAIR Office: (250) 364-2326
Fax: (250) 364-1480
Web Links Website Email

Kids Help Phone

A toll-free, 24-hour, bilingual and anonymous phone counselling, web counselling and referral service for children and youth aged 20 and younger, with support provided by professional counsellors. more info

Address / Contact Info
BC Office
570 - 789 West Pender Street
, Vancouver, BC, V6C 1H2
Help Phone: 1-800-668-6868
Web Links Website Email

Ministry of Children and Family Development Emergency Line

Available 24/7 to anyone who is concerned about a situation pertaining to abuse or potential abuse of children.more info

Address / Contact Info
Ministry of Children and Family Development (MCFD)
Box 9770 Stn Prov Govt
, Victoria, BC, V8W 9S5
Emergency After Hours Line: 1-800-663-9122
Web Links Website

Seniors Abuse and Information Line (SAIL)

SAIL is a safe place for older adults and those who care about them to speak to a trained professional about situations where they were abused or mistreated, as well as to access relevant information and resources.more info

Address / Contact Info
BC Centre for Elder Advocacy and Support
150 - 900 Howe Street
, Vancouver, BC, V6Z 2S9
SAIL Information Line: 1-866-437-1940
TTY: 1-855-306-1443
Web Links Website Email

Suicide Prevention and Crisis Intervention in BC: Phone and Chat Lines

24 hours a day/7 days a week. Confidential one-to-one conversation with a volunteer listener specially trained to provide crisis intervention, psychological first aid, support and resource information.more info

Address / Contact Info
Crisis Intervention and Suicide Prevention Centre of BC
763 East Broadway
, Vancouver, BC, V5T 1X8
Toll-free: 1-800-784-2433
Web Links Website Email